What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I didn't receive a response notification email

    Asked by BritneyNeisPhotography on January 28, 2016 at 04:53 PM

    I set up a new email following your "setting up email notifications" guide. I did a test and I got the test email, when I sent the form to my email and answered a couple questions just to see if it would work etc. I submited the questionnaire and it shows up on my account, but I did not get a response notification. Help?

    email receive email notifications
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    Answered by BritneyNeisPhotography on January 28, 2016 at 05:11 PM

    I changed my email to noreplay@jotform and it seems to be working.. don't know how to delete this question tho. 

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    JotForm Support

    Answered by jonathan on January 29, 2016 at 12:26 AM

    Thank you for updating us on the status and letting us know issue is resolved.

    We can set your post to private mode so that it will not be seen on public forum if you preferred to. But usually post like this has purpose also on this support forum and helps other users as well when seen.

    Just let us know how we can be of further assistance.

    Cheers