I didn't receive a response notification email

  • BritneyNeisPhotography
    Asked on January 28, 2016 at 4:53 PM

    I set up a new email following your "setting up email notifications" guide. I did a test and I got the test email, when I sent the form to my email and answered a couple questions just to see if it would work etc. I submited the questionnaire and it shows up on my account, but I did not get a response notification. Help?

  • BritneyNeisPhotography
    Replied on January 28, 2016 at 5:11 PM

    I changed my email to noreplay@jotform and it seems to be working.. don't know how to delete this question tho. 

  • jonathan
    Replied on January 29, 2016 at 12:26 AM

    Thank you for updating us on the status and letting us know issue is resolved.

    We can set your post to private mode so that it will not be seen on public forum if you preferred to. But usually post like this has purpose also on this support forum and helps other users as well when seen.

    Just let us know how we can be of further assistance.

    Cheers