Why has the Drag and Drop Upload widget stopped working?

  • Profile Image
    jamiedav1
    Asked on January 28, 2016 at 08:05 PM

    I've sent this before, but this widget has stopped working.  Files are not uploading.  The status remains Uploading and the upload never completes.  Thanks

  • Profile Image
    Boris
    Answered on January 29, 2016 at 05:02 AM

    I see that a bug report about this has already been raised to our developers in:

    http://www.jotform.com/answers/740031

    We have not yet received information from our developers about why it stopped working, but the issue has already been assigned to one of our developers with important priority.

    We will update you through that thread when the issue is resolved, or if our developers provide any relevant news about the subject. Thank you.

  • Profile Image
    snaplash
    Answered on January 30, 2016 at 02:03 AM

    I need this working ASAP as well.

     

    Very disappointed.

  • Profile Image
    Boris
    Answered on January 30, 2016 at 11:10 AM

    We understand your frustration, snaplash. Please note that the bug is already being worked on by our widgets team. We will update you both through this thread when the issue gets resolved. Thank you for your patience and understanding.

  • Profile Image
    TitusN
    Answered on January 30, 2016 at 12:46 PM

    Sorry about the bug everyone. 

    We've fixed the issue - your forms will upload files without incident. 

    Please pardon the inconvenience.