Green Lake Theme: Unable to view background image

  • Iboayouth
    Asked on January 28, 2016 at 10:38 PM

    I do not know why, when I try to use the Green Lake theme it does not work when I either preview it or when I try to publish the link and paste it on a new webpage. I am saving the them but its not working. Please help. Thank you!

  • beril JotForm UI Developer
    Replied on January 29, 2016 at 7:56 AM

    I am able to reproduced same issue that you are having on Chrome. However it is working on Firefox and Safari.

     When I open your form on chrome I got the error below on Chrome.

    Browser Error - Failed to load resource: the server responded with a status of 502 (Proxy Error)

    I've deleted the uploaded image and re-uploaded the link below:

    https://files.jotform.com/jufs/EltonCris/form_files/autumn-forest.jpg

    Green Lake Theme: Unable to view background image Image 1 Screenshot 30

    Now, it is also working properly on Chrome.

    Green Lake Theme: Unable to view background image Image 2 Screenshot 41

    We would appreciate it if you check your form again and let us know the result.