Green Lake Theme: Unable to view background image

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    Iboayouth
    Asked on January 28, 2016 at 10:38 PM

    I do not know why, when I try to use the Green Lake theme it does not work when I either preview it or when I try to publish the link and paste it on a new webpage. I am saving the them but its not working. Please help. Thank you!

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    beril
    Answered on January 29, 2016 at 07:56 AM

    I am able to reproduced same issue that you are having on Chrome. However it is working on Firefox and Safari.

     When I open your form on chrome I got the error below on Chrome.

    Browser Error - Failed to load resource: the server responded with a status of 502 (Proxy Error)

    I've deleted the uploaded image and re-uploaded the link below:

    https://files.jotform.com/jufs/EltonCris/form_files/autumn-forest.jpg

    Now, it is also working properly on Chrome.

    We would appreciate it if you check your form again and let us know the result.