JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The monthly limit of the payment submissions for the free plan is only 10. When that happens, your forms will be disabled or your account will be suspended.
The cost is not counted per payment. You need to upgrade to Bronze plan that has 1,000 monthly submissions including received payments in order to received more that 10 payment submissions. Please check the pricing page for further information.
Let us know if you have any questions. Thank you.