What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Inquiry about payment submissions

    Asked by tltc on January 28, 2016 at 11:28 PM

    with the free account using paypal if we go over 10 payments per mont what is the cost per additional payment

    additional submissions payment submissions pricing payments
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    JotForm Support

    Answered by Jan on January 29, 2016 at 08:05 AM

    The monthly limit of the payment submissions for the free plan is only 10. When that happens, your forms will be disabled or your account will be suspended.

    The cost is not counted per payment. You need to upgrade to Bronze plan that has 1,000 monthly submissions including received payments in order to received more that 10 payment submissions. Please check the pricing page for further information.

    Let us know if you have any questions. Thank you.