- RECTurkiyeAsked on January 29, 2016 at 04:29 AM
I have a multilangual form. I am trying to change the form warnings by using advanced settings>edit form languages. I write the translation of the warning and save. However it gives a warning saying "there are still not translated fields.". I choose the option "translate" and it takes me to the warning that I have just translated. And the field is empty. I does not save. Can you please help?
- JotForm UI DeveloperberilAnswered on January 29, 2016 at 10:34 AM
Formunuzu incelediğim zaman en alt kısımdaki alanın değiştirilmediğini farkettim.
"Form Warnings" deki bütün alanları değiştirip tekrardan deneyebilir misiniz?
Daha fazla bilgi için asağıdaki linki inceleyebilirsiniz:
Herhangi bir sıkıntı olursa bizimle tekrardan iletişime geçebilirsiniz.
- RECTurkiyeAnswered on January 29, 2016 at 10:50 AM
Ever biliyorum, hepsini değiştirip de denediğimde yine kabul etmiyor. O boş görünen alanları da doldurup save dediğimde, yine ilk alan gibi onları da boş bırakıyor. Hatta sırf o yüzden tüm alanları doldurmak için ihtiyacım olmayan alanları da ingilizce olarak yazdım tekrardan. Ama yine kabul etmiyor.
- JotForm SupportEltonCrisAnswered on January 29, 2016 at 12:59 PM
Thanks for reporting. I was able to reproduce that problem on your form but when I tried it with my form, it is working fine.
What I have observed on the problem is that, some translations are cleared after saving them. After reviewing each of the translations specially those that are cleared/not saved, I noticed that they are already translated on the Form Warnings wizard. This might be the reason why they are not saved. I suggest to open the Form Warning first and translate the errors that you've edited back to English. And then do all the translations again using the Form Language wizard.
Here's how to edit the form warnings.
If this doesn't help or if you need further clarifications, let us know.
- RECTurkiyeAnswered on January 31, 2016 at 07:54 AM
Hello, thank you for clafirication. I was thinking the same about the reason. But the problem is my original form language is Turkish. So, default form warnings should be in Turkish. That's why I have to change them via Edit Form Warnings. After that, when the person filling the form wants to change the form language to English, then the warnings should be in English (which means I have to translate them from Turkish to English). This is why in the first place I change the warnings that I wanted in Turkish by using Edit Form Warnings (because it sets the default language of the warnings), then I translated them again by using Language settings (because it sets the language of the form).
In addition, I have tried the way you indicated. But as you can understand it does not give what I want besides getting the same "clearing" problem. Especially for the warning: " Sorry! Only one entry is allowed. Multiple submissions are disabled for this form."
I really could not understand what's going on. I hope the problem can be solved :)
- JotForm SupportWelvinAnswered on January 31, 2016 at 01:39 PM
You should make sure to switch your language first before creating your form. This way, the whole website will be on your default language.
If you are in English website, the whole website is also using the English language so the form warnings are in English by default.
Please do the following, I hope this helps:
1. Reset the form warning messages.
2. Access the website with this Turkish page: http://turk.jotform.com/. This is supposed to detect your location and render the correct language, but if not, manual access will work.
3. Check the translation again and then translate it.
If this is not working, then I'm afraid that you need to redo it. Either by using the English website and use English for your forms then translate it into Turkish and make it as the default OR use Turkish as the default language of the website, create your form in Turkish and translate it into English.
- JotForm SupportEltonCrisAnswered on January 31, 2016 at 06:07 PM
Glad to know that it is working now.
I did make a test with your form and it is showing the translated error warnings for Turkey Language.
However, it is the same on English Language.
And when I look at the English Translation in your form, the form warnings aren't completely translated to English. Some are blank.
I suggest to recreate it and let us know should you encounter any problems.
- RECTurkiyeAnswered on February 01, 2016 at 07:03 AM
Yes, finally I recreated it, and for now I don't have any other problem :) Thank you for your interest and support!
- JotForm SupportEltonCrisAnswered on February 01, 2016 at 08:28 AM
We are happy to hear that it is working now. Cheers!