Je ne reçois plus les soumissions

  • Profile Image
    club403
    Asked on January 29, 2016 at 05:38 AM

    Bonjour.

    depuis plusieurs semaines, je ne recois plus les soumissions dans ma boite mail. Pourquoi ?

    Merci de me tenir informé.

    Cordialement

    Denis PAGNIER

  • Profile Image
    Kevin_G
    Answered on January 29, 2016 at 10:58 AM

    Your email address: club403@laposte.net, is in our bounce list, this is the reason:

    Service refuse. Veuillez essayer plus tard. service refused, please try later. LPN007_510.

    I have removed it and you should be able to receive your emails now, also, I noticed that you have not configured your emails properly, please, follow this guide in order to prevent your emails to prevent bouncing: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues.

    If the issue still persists, ask your email provided to whitelist our IP addresses, you will find them here: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.