What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am unable to find a username "jo auburn", I also can't find an account associated with firstname.lastname@example.org.
However, I noticed that you are logged in as joauburn when you posted this thread and the email associated with that account is email@example.com. Perhaps that is the account you are looking for?