What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way to get the space for the pictures bigger?

    Asked by Chenai23 on January 29, 2016 at 09:46 AM

    In my jotform, I have placed a widget to allow for an image to be loaded but it only allows 1024kb which is too small for what I need it for. Is there anyway for me to pay to updgrade this size limit?

    to get a JotForm size allow in
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    JotForm Support

    Answered by BJoanna on January 29, 2016 at 12:18 PM

    By default upload file size of File Upload field is 1024(1MB).

    Inside of this guide you can find out how to increase the upload file size limit: 

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Please note that upload storage space for Free account is 100 MB.

    If you need more upload storage space on your account you can upgrade your account. More about different account types and available storage space,  you can find on our Pricing page.

    Hope this will help. Let us know if you need further assistance.