i need to speek to somebody about canceling my acount

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    suzanne 
    Asked on January 29, 2016 at 10:55 AM

    i have a form through you i need to cancel , our website is springofyouthmedical.com

    my phone 2283247527

     

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    victor
    Answered on January 29, 2016 at 12:41 PM

    Unfortunately, we do not have phone support. 

    If you wish to cancel you account, you may do so from your account page:

    http://www.jotform.com/myaccount/billing

    Depending our current plan, just hover over the FREE plan and click the DOWNGRADE button

    Your account will be activated until your payment period ends.

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    suzanne 
    Answered on January 29, 2016 at 02:45 PM
    Hello .
    I don't know my user name and password . Our site is springofyouthmedical.com .
    Thanks
    Suzanne
    Sent from my iPhone
    ...
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    victor
    Answered on January 29, 2016 at 03:56 PM

    Is it possible if you can indicate the exact URL where the form is embedded or the URL of the form. This will be a great help to find the account and see how we can best assist you.

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    suzanne 
    Answered on February 02, 2016 at 02:45 PM

    http://www.springofyouthmedical.com/contact/
    This is the link
    Suzanne
    Sent from my iPhone
    ...
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    Jeanette
    Answered on February 02, 2016 at 07:48 PM

    The link you shared above does not show a form made with Jotform builder, please specify where exactly this form is located in your website.