What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i need to speek to somebody about canceling my acount

    Asked by suzanne  on January 29, 2016 at 10:55 AM

    i have a form through you i need to cancel , our website is springofyouthmedical.com

    my phone 2283247527

     

    through a
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    Answered by victor on January 29, 2016 at 12:41 PM

    Unfortunately, we do not have phone support. 

    If you wish to cancel you account, you may do so from your account page:

    http://www.jotform.com/myaccount/billing

    Depending our current plan, just hover over the FREE plan and click the DOWNGRADE button

    Your account will be activated until your payment period ends.

  • Profile Image

    Answered by suzanne  on January 29, 2016 at 02:45 PM
    Hello .
    I don't know my user name and password . Our site is springofyouthmedical.com .
    Thanks
    Suzanne
    Sent from my iPhone
    ...
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    Answered by victor on January 29, 2016 at 03:56 PM

    Is it possible if you can indicate the exact URL where the form is embedded or the URL of the form. This will be a great help to find the account and see how we can best assist you.

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    Answered by suzanne  on February 02, 2016 at 02:45 PM

    http://www.springofyouthmedical.com/contact/
    This is the link
    Suzanne
    Sent from my iPhone
    ...
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    JotForm Support Manager

    Answered by Jeanette on February 02, 2016 at 07:48 PM

    The link you shared above does not show a form made with Jotform builder, please specify where exactly this form is located in your website.