What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not displaying at all.

    Asked by johndarabos on January 29, 2016 at 10:58 AM

    I really need this back up and running asap! 

     

    https://form.jotform.com/60284491263961

    Page URL:
    https://form.jotform.com/60284491263961

    all displaying JotForm style size height
  • Profile Image
    JotForm Support

    Answered by david on January 29, 2016 at 11:40 AM

    There was a temporary glitch in our servers that caused the problem, but this is now fixed. Truly sorry about this.

  • Profile Image

    Answered by johndarabos on January 29, 2016 at 03:45 PM
    Hey it was fixed but I am getting it again. Please Help. My boss needs this
    up by 5PM Eastern.
    https://form.jotform.com/60284491263961
    ...
  • Profile Image
    JotForm Support

    Answered by david on January 29, 2016 at 03:49 PM

    My apologies, everything should be back once again.  Please let us know if any of your forms are still not up and we will be happy to have a look.

  • Profile Image

    Answered by johndarabos on January 29, 2016 at 04:45 PM
    This form is still not showing. https://form.jotform.com/60284491263961
    ...
  • Profile Image
    JotForm Support

    Answered by david on January 29, 2016 at 04:46 PM

    I loaded that form on my end and it loaded without issue.  Try clearing your browsers cache/cookies to see if that helps.  The form should be live once again.