What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form i suddenly not showing

    Asked by greaterkatypanhellenic on January 29, 2016 at 11:03 AM

    we were able to send test submission, then it won;t show up anymore.

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on January 29, 2016 at 11:49 AM

    Our developers have informed us that this is now fixed, I can confirm your forms are back to normal.

    The reason of the problem is that there was a brief outage in our servers.

    Very sorry for all the inconveniences caused to you.

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    Answered by greaterkatypanhellenic on January 29, 2016 at 11:59 AM

    No worries, just saw the notification right after I submitted the query.

    Thanks though!

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    Answered by greaterkatypanhellenic on January 29, 2016 at 12:27 PM

    One more issue, on the thank you page. the Thank you and the link on that page is not showing the gull page/. 
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    JotForm Support

    Answered by Mike on January 29, 2016 at 02:08 PM

    We have moved the second issue into a separate thread to be able to address it properly.


    We will get back to you as soon as possible.