How many submissions are allowed for an order? is it 10 or 100 for an account?

  • annafenton
    Asked on January 29, 2016 at 11:41 AM
    Also random sidenote question: How many submissions are allowed for an order? is it 10 or 100 for an account?
  • Charlie
    Replied on January 29, 2016 at 12:13 PM

    For "Free" plans, you are allow to receive 10 completed payment submissions monthly. This means, if the user submits the form and was able to successfully complete a payment transaction, then it will be counted as 1 payment completed submission. You can check the difference of each account type/plan in our pricing page.

    However, if you are just using the "Purchase Order" setup under the "Payment Tools", then it won't be counted as a payment submission because there's no 3rd party payment processor involved (ex. Paypal, Stripe, Authorize.net, etc...) that will actually capture a real payment. You can find the list of payment integrations here: http://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm 

    Do let us know if you need more information on this.