What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my forms is back up, but at least one other one is not!

    Asked by joanne.griffith on January 29, 2016 at 12:09 PM My Forms at least back up least
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    JotForm Support

    Answered by Charlie on January 29, 2016 at 01:51 PM

    Not sure if I understand your concern correctly.

    I checked both forms:

    https://form.jotform.com/52665036929969 

    https://form.jotform.com/52983798210970 

    Both are in your account. However, I noticed that the 2nd form is blank. I checked your history and it was created last October 26, 2015. There were also no changes made on it, it seems to be blank the day it was created. You can check your form's revision history by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History to see the different state of it.

    Is the form transferred or moved from a different account? We'll wait for your response.

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    Answered by joanne.griffith on January 29, 2016 at 02:13 PM

    All is good. I included the second link by mistake, and I'm happy to report that the first line (https://form.jotform.com/52665036929969) is now working again.

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    Answered by victor on January 29, 2016 at 09:57 PM

    on behalf of my colleague, you are welcome. If you have any other question or issue, please do not hesitate contacting us.