What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended for phishing

    Asked by dannie0706 on January 29, 2016 at 12:58 PM

    One of my customers  just notified me that my form would not open. I am unable to log into my account. It says for suspected phishing. I own a business and did a quiz for my customers to do a scavenger hunt.i am not sure what I did wrong.

    my account and suspected phishing open
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    Answered by victor on January 29, 2016 at 04:30 PM

    Sorry for the inconvenience this has caused. It seems that our phishing application caught your account by accident. I have reviewed your forms and did not see any violation of our term. I have reactivated your account and you should no longer have any issues.

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    Answered by dannie0706 on January 29, 2016 at 04:35 PM

    Thank you!

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    Answered by victor on January 29, 2016 at 05:13 PM

    Glad we were able to help. Please let us know if you require additional assistance.