What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Seperate TEXT and HTML email respondersAsked by organiccrops on January 29, 2016 at 01:02 PM
When putting together a HTML response template (fully HTML formatted, 'Compose Email' dialog) it all works great. But I also want to have a TEXT response template, formatted to my style and not a text-only version of the HTML.
When clicking on the 'switch to Text Mode' in the 'Compose Email' dialog, I can edit the text template but when switching back to HTML mode I seem to have lost all HTML formatting.
Is there a way to create both a HTML and TEXT-only response template?
No, it is not possible to create both within one email template, template can be either text only or HTML, but you can create 2 email notifications, one with text only and another with HTML.
However the HTML version of the email will always contain the text only email equivalent. You can test this by setting up your email client to show all emails as text only and then either check previously received email or submit a form to see the new one.