- tdiintlAsked on January 29, 2016 at 01:26 PM
So I went to restore several of some old forms that were in the trash (because we are offering these items again). I clicked restore and it said at the top of the screen that the form had been restored (one message for each form restored). They are not in any folder. They are not sitting in "my forms" with no label attached. They are gone. The forms were named: 108S, 144S, 288S and 54S.
I tried looking in my history and all it tells me is that I have logged in :/ I did the restoring while logged in via Firefox and since I've had some compatibility issues, I hopped on IE (which is where I am now sending this message) and they are still gone. I REALLY don't want to have to create these forms from scratch!
Thanks and happy Friday! - Jackie
- JotForm SupportdavidAnswered on January 29, 2016 at 04:41 PM
I checked your account and the forms should be available. It looks like they all begin with TDI:
Check near the bottom of the list in "My Forms", since they are older forms, they are placed near the bottom. You can also sort alphabetically and go to the "T"s.
- tdiintlAnswered on January 29, 2016 at 04:49 PM
I checked with and without TDI in front and they were not there! They are now. I swear I'm not crazy. They must have taken a few minutes or something and I panicked. Thank you :)
- JotForm SupportdavidAnswered on January 29, 2016 at 06:21 PM
No worries at all. There are quite a few forms in your account and there may have been some lag between restoring them and showing back in your account. If there is anything else we can assist you with, let us know and we will be happy to help.