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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto increment does not works properly

    Asked by fooorex on January 29, 2016 at 03:07 PM

    On my form formID=51922058978972 i use auto increment function to generate members id.

    Unfortunately it proces a lot of duplicates, many time different users get the same number.

    How can i fix this jussue?

    Thanks a lot

    Page URL:
    http://millionn.com/a012/signup

    auto increment increment unique id
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    Answered by fooorex on January 29, 2016 at 03:21 PM

    Sorry url is: http://millionn.com/a012/signit

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    JotForm Support

    Answered by jonathan on January 30, 2016 at 03:34 AM

    I test submitted your form http://www.jotformpro.com/form/51922058978972 to check if the Unique ID field is working, and I see that it was.

     

    Did I checked the correct issue? Can you please test again on your side. 

    Let us know if issue persist.

     

  • Profile Image

    Answered by fooorex on January 31, 2016 at 03:41 PM

    Thanks a lot Jonathan. It usually works but sometime it produces duplicates, i'll show you when it will happen.

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    JotForm Support

    Answered by jonathan on January 31, 2016 at 04:47 PM

    Thank you for taking the time updating us on the status. Do let us know at once if issue happens again.

    Best