What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are blank or saying form engine failed

    Asked by siteazon on January 29, 2016 at 03:42 PM
    Form failed
    Form engine failed - #8j1h17f1
    This happening on all 40+ of my forms.
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    JotForm Support

    Answered by david on January 29, 2016 at 03:53 PM

    My apologies, everything should be back once again.  Please let us know if any of your forms are still not up and we will be happy to have a look.

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    Answered by tduong on January 30, 2016 at 01:25 AM

    Hello, the same thing is happening to me. Please take a look. I just spent so many hours working on it and it's not working. Very frustrating :( 

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    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:10 AM

    Unfortunately, it happened again, but we have fixed it quickly this time. 

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form.