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    FullName Field mapping in Infusionsoft integration

    Asked by revlcar1 on January 29, 2016 at 03:44 PM


    The fields in the Jotform like "address" and "full name"  do not match infusionsoft's "first name" "last name" how do we make this match / parse the data?


    Thank you for the help!!

    Page URL:

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    JotForm Support

    Answered by jonathan on January 30, 2016 at 04:59 AM

    You will have to create a custom fields in Infusionsoft that will match the custom fields in the form.

    Please check this articles from Infusionsoft regarding custom fields mapping

    1. http://ug.infusionsoft.com/article/AA-00224/0/Create-custom-fields.html

    2. http://ug.infusionsoft.com/article/AA-00233/0/Choosing-custom-field-types.html

    Hope this help. Let us know how it goes

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    Answered by revlcar1 on January 30, 2016 at 10:51 AM

    Ok, I restructured the fields for that. 

    I was sent this video for the integrations and how to do the file upload to match a custom field inInfusionsoft. 


    Apparently its a different version of Integration on Jotform?

    When I do the file upload, jot doesn't send the full url to my custom field  like in the video. (see video minute 21:00)

    Any thoughts?


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    JotForm Support

    Answered by Mike_G on January 31, 2016 at 01:15 AM

    I have moved your concern to a new thread because we believe that we can better assist you if you will have a separate thread for every question that you have to avoid confusion with the answers. You can follow the new thread by clicking this link: Infusionsoft-Integration: Unable-to-get-the-link-to-the-file-from-File-Upload-passed-to-Infusionsoft-Contact-custom-field

    Thank you.