What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I keep getting a fault on my forms #8j1h17f1 what am i doing wrong.

    Asked by houseofhealthandfitness on January 30, 2016 at 12:59 AM
    My Forms keep Getting a
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    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:06 AM

    Fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form. 

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    Answered by houseofhealthandfitness on January 30, 2016 at 07:41 PM

    Thanks all works fine now.

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    Answered by victor on January 31, 2016 at 11:33 AM

    On behalf of Aytekin, you are welcome. If you have any other issues or questions, please do not hesitate contacting us. We will be glad to help.