When viewing my form it is showing form engine failed error

  • tduong
    Asked on January 30, 2016 at 1:10 AM

    Hello,

    I am freaking out a bit. I just spent all day working on this form for my business and I can't open it! Please tell me I don't have to redo everything. I cannot go to the form or see the "preview" because it'll pop up and say "Form engine failed - #8j1h17f1"  PLEASE HELP!

    Truc D.

    Page URL: https://form.jotform.com/60291037966157
  • Aytekin JotForm Founder
    Replied on January 30, 2016 at 2:07 AM

    Fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form.