What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    getting form engine failed error

    Asked by blackburnnewhope on January 30, 2016 at 01:20 AM

    forms were working fine - now all my forms are coming up with error


    Form engine failed - #8j1h17f1

    Page URL:

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    Answered by blackburnnewhope on January 30, 2016 at 01:48 AM

    this is for all of our forms. Everything was working an hour ago

    see also https://form.jotform.com/60226516015950



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    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:03 AM

    Fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form. 

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    Answered by Seneca_s on January 31, 2016 at 09:08 PM

    Mine isn't working either.  https://form.jotform.com/60307657342151

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    JotForm Support

    Answered by Charlie on February 01, 2016 at 02:12 AM


    I see you already have an opened thread on this link: http://www.jotform.com/answers/761223. We will address your concern there shortly. Thank you for your understanding.