What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form failed

    Asked by nickgarratt on January 30, 2016 at 01:33 AM

    Hi I can't preview my forms or open them from my website. I get a "form Failed Form engine failed - #8j1h17f1" error message, from two browsers - Firefox and Chrome.

     

    Please help. These forms are important to my business.

     

    Here is one of the forms links

    https://form.jotform.co/51793424159865

     

    Thanks

    Nick

    Page URL:
    Formenginefailed-#8j1h17f1

    form failed My Forms JotForm message preview
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    JotForm Founder

    Answered by aytekin on January 30, 2016 at 02:12 AM

    Fixed now.

    There was a problem with our form caches database. The server is failing. We have ordered a new one and until the new one is ready we have to manually fix it when it fails. Your form should now be working properly. If it does not please let us know the exact URL for the particular form.