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namakkalAsked on January 30, 2016 at 4:39 AM
I am not able to receive mail. Please solve this isssue. All the settings done correctly.
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Welvin Support Team LeadReplied on January 30, 2016 at 4:06 PM
Your email address has been added to our bounce list.
Result:
enquiry@ntcgroup.in is IN Remove the bounce list
Reason(s) : smtp; 503 5.0.0 Sender blacklisted to= proto=smtp
I've fixed this for you. But looking at the reason, it seems that we are blacklisted to your service provider. The following guide should help you fix it:
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
The whitelist part is important for this case.