What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change my user name?

    Asked by handmadeharvest on January 30, 2016 at 12:38 PM

    Hey! I've recently undergone a rebrand, and would love to change my user name to reflect that. I'm currently "handmadeharvest" and would like to change  to "cheerfullymade" if possible.

    Just easier for me to remember!
    I'd open a new account but I'm trying to stick with my current rate :)

    Can you help?


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    JotForm Support

    Answered by Kevin_G on January 31, 2016 at 12:43 AM

    I checked your account and you are on a monthly subscription through PayPal, so if you would like to change your username, you would have to cancel your account, once it's on free, request the change and then upgrade again, but you will have to upgrade with the current pricing.

    Do let us know if you would like to proceed and change your username, we will be glad to assist you.