What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom Fields data are not forwarded to Campaign Monitor Integration

    Asked by Rikvanschaik on January 30, 2016 at 03:30 PM

    Hi,

    is there already a solution to get jotform fields to the campaign monitor custom fields? The integration tool is showing the options, but as far as I can see, it will only update the name and e-mailaddress in campaign monitor.

    Thanks for your reply

    campaign monitor custom fields
  • Profile Image
    JotForm Support

    Answered by Welvin on January 30, 2016 at 03:44 PM

    The ticket in the original thread has been marked as resolved so mapping custom fields should be possible. I will try this and then let you know. 

  • Profile Image
    JotForm Support

    Answered by Welvin on January 30, 2016 at 03:58 PM

    There seems to be an issue in the integration. You can map the custom fields, but when submitting the form, no data will be forwarded to Campaign Monitor.

    Thank you for letting us know about this. I have now forwarded this thread to our developers for them to take a look further at this integration. If there are updates, you should know it through this thread.

  • Profile Image
    JotForm Developer

    Answered by deniz on February 08, 2016 at 03:43 AM

    Hi,

    This is fixed now. 

    Thank you.

  • Profile Image

    Answered by Rikvanschaik on February 08, 2016 at 06:13 AM

    Hi,

    Just checked and works fine again. Thanks a lot!

    Cheers

  • Profile Image
    JotForm Support

    Answered by Welvin on February 08, 2016 at 07:27 AM

    That's great to know. Please contact us again if there are any problems.