What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form will only submit to Google Drive once.

    Asked by mitgobla on January 30, 2016 at 03:58 PM

    I've integrated my JotForm forms to my Google Drive, and it successfully creates the folder that I want the form contents to be stored in. When I fill in the form on my other computer, it successfully creates a new folder in that first folder with the contents of the form. However, it only does this once. If I try it again it receives the form but does not upload it to the Google Drive.

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    JotForm Support

    Answered by EltonCris on January 31, 2016 at 04:12 AM

    I can't reproduce the problem on a cloned of your form.

    Test Form: https://form.jotform.com/60301574384957

    Shared Drive: https://drive.google.com/folderview?id=0B-COejOprTz3bC1GUm92bXB3R2s&usp=sharing

    I suggest to try it again and check your Google Drive again. If the issue persists, please re-integrate your form to Google Drive. This usually fixed the problem.

     

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    Answered by mitgobla on February 01, 2016 at 04:09 PM

    I'd like to note that after the folder containing the form submission information is read, it is then deleted. I used E-{email3} for the folder name, could this be the problem?

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    JotForm Support

    Answered by Chriistian on February 01, 2016 at 10:20 PM

    I can't seem to replicate the issue you are having. I cloned my colleague's test form and used E-{email3} as the folder name. I was able to see all the submissions in the folder without any issue.

    Please try removing the integration then clearing your browser cache. Then try to reintegrate the form with Google Drive.