Form will only submit to Google Drive once.

  • mitgobla
    Asked on January 30, 2016 at 3:58 PM

    I've integrated my JotForm forms to my Google Drive, and it successfully creates the folder that I want the form contents to be stored in. When I fill in the form on my other computer, it successfully creates a new folder in that first folder with the contents of the form. However, it only does this once. If I try it again it receives the form but does not upload it to the Google Drive.

  • Elton Support Team Lead
    Replied on January 31, 2016 at 4:12 AM

    I can't reproduce the problem on a cloned of your form.

    Form will only submit to Google Drive once Screenshot 40

    Form will only submit to Google Drive once Screenshot 51

    Form will only submit to Google Drive once Screenshot 62

    Test Form: https://form.jotform.com/60301574384957

    Shared Drive: https://drive.google.com/folderview?id=0B-COejOprTz3bC1GUm92bXB3R2s&usp=sharing

    I suggest to try it again and check your Google Drive again. If the issue persists, please re-integrate your form to Google Drive. This usually fixed the problem.

     

  • mitgobla
    Replied on February 1, 2016 at 4:09 PM

    I'd like to note that after the folder containing the form submission information is read, it is then deleted. I used E-{email3} for the folder name, could this be the problem?

  • Chriistian Jotform Support
    Replied on February 1, 2016 at 10:20 PM

    I can't seem to replicate the issue you are having. I cloned my colleague's test form and used E-{email3} as the folder name. I was able to see all the submissions in the folder without any issue.

    Form will only submit to Google Drive once Screenshot 20

    Please try removing the integration then clearing your browser cache. Then try to reintegrate the form with Google Drive.