What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is freezing and slow to load.

    Asked by leosazevedo on January 30, 2016 at 07:26 PM



    Hello guys I created this form and put the purchase order app to enter my products. The problem is that it freezes several times during the show, both the computer and the phone. I'm almost a hundred registered items . I want to use the form from an app. I am creating through those online tools for apps, the only thing the app does and open your form to on a web page, but it takes more than two minutes to load the form, in addition to these constant freezes . Can you help me?



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    JotForm Support

    Answered by Welvin on January 31, 2016 at 11:39 AM

    The autofill feature is enabled in the form. You have selected to save changes every 4 seconds. This is not the recommended timeframe for long forms. I would suggest changing it to 15 or 20 seconds or you can disable it in your form.


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    Answered by leosazevedo on February 02, 2016 at 05:45 AM
    Hi Welvin! Problem solved! Thanks a lot!
    Best regards