What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't find the existing payment tool to delete to add my chosen payment tool

    Asked by outoftheboxbiz on January 30, 2016 at 09:28 PM
    payment tool find tool can't
  • Profile Image

    Answered by victor on January 31, 2016 at 12:19 PM

    Hello,

    I'm assuming that this thread is the second part of your previous question

    http://www.jotform.com/answers/760800-can-t-see-payment-tool

    If I understand you correctly, you would like to either remove your previous payment gateway or add another payment gateway.

    If you wish to delete the payment gateway, you just need to press the RED X. This will delete that particular field

    Once you have removed the field, you can select another payment gateway from you payment tools

    If you do not find a particular payment gateway, please let us know. We will see how we may assist you.