The images won't load in the form for people outside the U.S

  • Profile Image
    Asked on January 30, 2016 at 10:18 PM

    Ive created a form that is being accessed by people outside of the U.S. The images wont load for them. Any idea why?

  • Profile Image
    Answered on January 31, 2016 at 12:30 PM

    It's either the images are blocked (by their firewall or antivirus or country filtering like China) or it's a glitch in the form. Ask them to check their browser console for logs.

    1. While viewing the form, press F12 on the keyboard to open the developers tool.

    2. In the developers tool, find and click the "Console" tab. The logs are in the console area, red texts are errors.


    I checked your last form ID and can only find images that are related to the form backgrounds. Are these the images that you are referring to?