What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    LightBox Embed Method: forms are not being displayed.

    Asked by lalchimiste on January 30, 2016 at 11:47 PM

    suddenly all my lightbox forms stop working on all pages of my website.

    I have nothing changed Yet .

    here is the code if you canh explain to me what happens, thanks a lot.

    <script src="https://form.jotformeu.com/static/feedback2.js?3.3.REV" type="text/javascript">
                var JFL_53434813793360 = new JotformFeedback({
                    formId: '53434813793360',
                    base: 'https://form.jotformeu.com/',
                    windowTitle: 'Faire un don à Pigments Recettes',
                    background: '#FFA500',
                    fontColor: '#FFFFFF',
                    type: 'false',
                    height: 768,
                    width: 1024,
                    openOnLoad: true


    Best regards

    David damour 2016

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on January 31, 2016 at 11:34 AM

    This issue has been reported to our second level, you will be notified via this thread when it gets fixed.


  • Profile Image
    JotForm Support

    Answered by BDAVID on January 31, 2016 at 12:14 PM

    This issue has been fixed now:

    Could you confirm it's working on your end now?

  • Profile Image

    Answered by lalchimiste on January 31, 2016 at 12:40 PM


    Thank you so much.
    Everything works now.

    Best regards

    David damour 2016