My inquiry email coming from separate people pile up as 1 inquiry in gmail.

  • jquema
    Asked on January 31, 2016 at 12:13 AM

    Hi my inquiries from the jot form coming from separate different email addresses and different people end up all together in 1 thread in gmail. Isn't it supose to com in as separate inquiries with different headers in gmail? Please advice how can i edit the form to do this. Or maybe you can help me set the form properly.

  • David JotForm Support Manager
    Replied on January 31, 2016 at 12:38 PM

    Your notification is properly setup. You might want to assign a field of your form where the user enters his email address in the reply-to email field:

    My inquiry email coming from separate people pile up as 1 inquiry in gmail Screenshot 20

    I just sent a submission test, let us know if it piled up in the same thread.