What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My inquiry email coming from separate people pile up as 1 inquiry in gmail.

    Asked by jquema on January 31, 2016 at 12:13 AM

    Hi my inquiries from the jot form coming from separate different email addresses and different people end up all together in 1 thread in gmail. Isn't it supose to com in as separate inquiries with different headers in gmail? Please advice how can i edit the form to do this. Or maybe you can help me set the form properly.

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    JotForm Support

    Answered by BDAVID on January 31, 2016 at 12:38 PM

    Your notification is properly setup. You might want to assign a field of your form where the user enters his email address in the reply-to email field:

    I just sent a submission test, let us know if it piled up in the same thread.