You are not authorized to use this resource

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    Manuel 
    Asked on January 31, 2016 at 04:35 AM

    Dear support team,

     

    if i try to register a new account, I only get the message "You are not authorized to use this resource".

    Could you please help me to register?

     

    regards from germany

    manuel

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    Jeanette
    Answered on January 31, 2016 at 12:08 PM

    Just click on sign up button to create a free account with us.

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    Koji 
    Answered on February 03, 2016 at 09:38 PM

     

    I got this issue too. I clicked on "sign up", entered a username, email and password, but I got the same error message.
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    Chriistian
    Answered on February 04, 2016 at 04:53 AM

    We apologize for the inconvenience. I suggest you clear your browser cache first and then follow this link to sign up for a free account:  http://www.jotform.com/signup 

    Here's a guide that can help you clear your browser cache: http://www.refreshyourcache.com/en/home/

     

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    Koji 
    Answered on February 15, 2016 at 05:54 PM

    I cleared the browser cache but it still doesn't work.

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    Gerard 
    Answered on January 18, 2017 at 11:37 AM

    Hello

    No way to create an account either

    you are not authorized...."

    :(

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    BDAVID
    Answered on January 18, 2017 at 12:39 PM

    @Gerard, your question will be addressed on the following thread: https://www.jotform.com/answers/1038407