What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
форма не отправляет анкетные данный на почтуAsked by Olha on January 31, 2016 at 05:28 AM
Я перенес свой сайт на другой хостинг. Форма работает, на сайте jotform.com я вижу все заполненные формы, но они не передаются дальше на указанный e-mail firstname.lastname@example.org
Подскажите в чем может быть проблема.
JotForm href mailto a
I did check your form and did not find any issue with that. You have configured your email alert correctly and the submission email should be sent successfully to email@example.com
Upon checking our email logs, I found that it ended up in our bounce list for following reasons:Result: firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp;550 LTD BeGet: user not found.
I have removed your email address from our bounce list and it should be working fine. Do test your form again and get back to us if you still do not receive the submission emails.