My lightbox form is not displaying

  • beatsahead
    Asked on January 31, 2016 at 6:16 AM

    I am testing out my form wihtin a lightbox, the lightbox open but the form isnt in it

  • sokform
    Replied on January 31, 2016 at 9:59 AM

    This obviously a problem at Jotform.

     

    I have the same issue.  For a quick fix until they resolve it try changing over to pop-up window rather than lightbox which should work.

  • jonathan
    Replied on January 31, 2016 at 4:00 PM

    We apologize for the delayed response. And thank you for reporting it.

    Our higher team support was able to revert and fixed the issue immediately the earlier it was reported. 

    Please check again on your side if issue still persist. 

    I did test and can confirm it fixed at this time.

     My lightbox form is not displaying Image 1 Screenshot 20

  • beatsahead
    Replied on February 1, 2016 at 3:13 PM

    The link to mine is not opening the lightbox.

    http://dj-hire-london.co.uk/test4/

  • beatsahead
    Replied on February 1, 2016 at 3:23 PM

    its showing now

  • jonathan
    Replied on February 1, 2016 at 7:27 PM

    Thank you for updating us on the status. Contact us anytime for any assistance you need.