My lightbox form is not displaying

  • Profile Image
    beatsahead
    Asked on January 31, 2016 at 06:16 AM

    I am testing out my form wihtin a lightbox, the lightbox open but the form isnt in it

  • Profile Image
    sokform
    Answered on January 31, 2016 at 09:59 AM

    This obviously a problem at Jotform.

     

    I have the same issue.  For a quick fix until they resolve it try changing over to pop-up window rather than lightbox which should work.

  • Profile Image
    jonathan
    Answered on January 31, 2016 at 04:00 PM

    We apologize for the delayed response. And thank you for reporting it.

    Our higher team support was able to revert and fixed the issue immediately the earlier it was reported. 

    Please check again on your side if issue still persist. 

    I did test and can confirm it fixed at this time.

     

  • Profile Image
    beatsahead
    Answered on February 01, 2016 at 03:13 PM

    The link to mine is not opening the lightbox.

    http://dj-hire-london.co.uk/test4/

  • Profile Image
    beatsahead
    Answered on February 01, 2016 at 03:23 PM

    its showing now

  • Profile Image
    jonathan
    Answered on February 01, 2016 at 07:27 PM

    Thank you for updating us on the status. Contact us anytime for any assistance you need.