What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My lightbox form is not displaying

    Asked by beatsahead on January 31, 2016 at 06:16 AM

    I am testing out my form wihtin a lightbox, the lightbox open but the form isnt in it

    Page URL:
    http://dj-hire-london.co.uk/test-3/

    lightbox form displaying open
  • Profile Image

    Answered by sokform on January 31, 2016 at 09:59 AM

    This obviously a problem at Jotform.

     

    I have the same issue.  For a quick fix until they resolve it try changing over to pop-up window rather than lightbox which should work.

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    JotForm Support

    Answered by jonathan on January 31, 2016 at 04:00 PM

    We apologize for the delayed response. And thank you for reporting it.

    Our higher team support was able to revert and fixed the issue immediately the earlier it was reported. 

    Please check again on your side if issue still persist. 

    I did test and can confirm it fixed at this time.

     

  • Profile Image

    Answered by beatsahead on February 01, 2016 at 03:13 PM

    The link to mine is not opening the lightbox.

    http://dj-hire-london.co.uk/test4/

  • Profile Image

    Answered by beatsahead on February 01, 2016 at 03:23 PM

    its showing now

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    JotForm Support

    Answered by jonathan on February 01, 2016 at 07:27 PM

    Thank you for updating us on the status. Contact us anytime for any assistance you need.