- jmcauliffAsked on January 31, 2016 at 10:21 AM
I have not received any notifications since 12:02 a.m. on 1/25 although people have continued to register. I just got the test notifier.
- JotForm Support ManagerJeanetteAnswered on January 31, 2016 at 04:42 PM
You probably will need to add our domains in your Cpanel settings for domain @ffrd.org
Here is the list you must add.JOTFORM MAILSERVER DOMAINS LIST:us-sub1.jotservers.comus-sub2.jotservers.comaws-sub1.jotservers.comaws-sub2.jotservers.comus-app2.jotservers.comjotservers.comjotmails.comjotform.comamazonses.comemail.amazonses.com*.smtp-out.amazonses.comjotform.cosecure.jotform.cos3.amazonaws.comstatic-interlogyllc.netdna-ssl.comYou might try by checking if the email address involved landed in our bounce list, so you can remove it. Here is how:
- jmcauliffAnswered on January 31, 2016 at 06:45 PMOur address is not on your bounce list, but I wonder if you already
After I asked my question, the system started working again.
What is a Cpanel setting?
At 04:42 PM 1/31/2016, JotForm wrote:
A new response has been
Answered by Jeanette
You probably will need to add our domains in your Cpanel settings for
Here is the list you must add.
JOTFORM MAILSERVER DOMAINS LIST:
You might try by checking if the email address involved landed in our
bounce list, so you can remove it. Here is how:
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- JotForm SupportChriistianAnswered on February 01, 2016 at 01:16 AM
I am glad to know that your issue has been resolved. The cpanel is an interface that allows a domain owner to easily manage aspects of their account. You can check out this article on wikipedia for more information regarding the cpanel: https://en.wikipedia.org/wiki/CPanel