What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I Collect Paypal Information only?

    Asked by goquote on January 31, 2016 at 12:13 PM

    Hai Jotform,

    I want to create payment form for my bussiness, and I want to use paypal for my payment option.

    My bussiness sells services and it doesn't charge customer at the moment they are requested.

    So can I collect customer paypal information to charge them when needed?

    information collect payment form create charge
  • Profile Image
    JotForm Support

    Answered by jonathan on January 31, 2016 at 06:01 PM

    You do can collect payment information to some extent only. For security and confidential reasons, the information data you can collect can be limiting.

    Check this user guide on how to:  How-to-Enable-Payment-Authorization

    Using the Payment Authorization feature will allow you to get Payment submission without collecting the actual payment immediately. This means you will be able to get first the payment info/data without collecting payment.

    Let us know if you need further assistance.