What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there any way my users can delete their entire submission using the edit link?

    Asked by MtCoolumVets on January 31, 2016 at 12:41 PM
    Is there any way my users can delete their submissions - ie use the link to go back to the form, and click on some sort of DELETE function which would totally remove the original submission.
  • Profile Image
    JotForm Support

    Answered by Welvin on January 31, 2016 at 12:45 PM

    You can enable the Clear button in the form. That should automatically reset the entire fields when clicked.

  • Profile Image

    Answered by MtCoolumVets on February 01, 2016 at 01:47 AM

    Not quite what I am looking for. The clear form button clears the inputs on the form. It doesn't clear the underlying submission. To do that, I have to click Clear Form, then Submit Nomination. This leaves a virtually empty submission (with a few entries like the selected radio button answers).


    I'd like to be able to do this in one hit if possible - eg user clicks a button which totally erases teh submission.



  • Profile Image
    JotForm Support

    Answered by jonathan on February 01, 2016 at 04:21 AM

    Hi Dain,

    Unfortunately this not allowed in the Edit Link of the submission data. 

    The submission data must be secured, so deletion of data aside by the owner is not allowed.

    An alternative I can suggest you can do is to put a switch/flag option in the user's submission.

    Example, add a single Radio option with confirmation that the data should be deleted..


    Delete Submission = Yes

    When the end-user is in Edit mode (via Edit link) they can tick the option and submit.

    You will have then submission data wherein you can see which user's submissions had been flagged for deletion.

    Once you have these data, its easier to dedupe or clean the data. I.E. you can download the data as spreadsheet and you can easily use auto-filter to remove all data that have 'delete' flag.

    Hope this help. Let us know if there is more we can help you with.