What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the billing cycle based on the month or 30 day period?

    Asked by pdxconnect on February 01, 2016 at 01:26 AM

    Is the billing cycle based on the month or 30 day period?

    Example if I upgrade my account today (01/31/2016) will I be billed for January and February? Or will I be billed for 01/31/2016 to 02/29/2016?

    Thank you

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    JotForm Support

    Answered by Charlie on February 01, 2016 at 01:38 AM

    You will be billed initially when you purchase or upgrade to our paid plans, after that, the next billing would be depending on the plan that you have.

    For example, if you have chosen a monthly plan, this is how it will work:

    If you have purchased it on January 31, 2016, you will initially be billed or charge for the 1st month. The next billing date would be on every 31st of the succeeding months (2nd billing would be on February 31st, 3rd would be on March 31st, and so on). You can check our terms page about recurring billing or automatic renewal. 

    Let us know if you need more information on this.