Is the billing cycle based on the month or 30 day period?

  • pdxconnect
    Asked on February 1, 2016 at 1:26 AM

    Is the billing cycle based on the month or 30 day period?

    Example if I upgrade my account today (01/31/2016) will I be billed for January and February? Or will I be billed for 01/31/2016 to 02/29/2016?

    Thank you

  • Charlie
    Replied on February 1, 2016 at 1:38 AM

    You will be billed initially when you purchase or upgrade to our paid plans, after that, the next billing would be depending on the plan that you have.

    For example, if you have chosen a monthly plan, this is how it will work:

    If you have purchased it on January 31, 2016, you will initially be billed or charge for the 1st month. The next billing date would be on every 31st of the succeeding months (2nd billing would be on February 31st, 3rd would be on March 31st, and so on). You can check our terms page about recurring billing or automatic renewal. 

    Let us know if you need more information on this.