What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    seperating email notifications

    Asked by loofer on February 01, 2016 at 05:07 AM

    all my notifications are being combined into 1 thread in gmail. been through the forum and tried various theories, none have worked. added id in, setting name as sender. Although prefer jotform have had to change back to 123contact as this is causing problem

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    JotForm Support

    Answered by Charlie on February 01, 2016 at 09:13 AM

    I believe Gmail will group the emails you are receiving based from the subject you have added in your email notification.


    I then made a test form, in my case, I used the Unique ID widget to create unique subject lines.

    In my email notification, I added the unique ID in the subject field.

    When I make submissions, they are separated by the subject, not in one thread.


    Let us know if that works.

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    Answered by cruisesetc on February 17, 2016 at 11:08 AM

    Thanks Charlie!!! This solved my gmail problem of getting unique emails as well.