What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving emails of completed forms

    Asked by scentobie on February 01, 2016 at 06:35 AM

    JotForm is great!  But, I am not receiving emails when a form is completed from my site.  I can see them online at your site but I have to keep checking to see if there is a completed form.


    Please help!

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    Answered by victor on February 01, 2016 at 10:28 AM

    Sorry for the inconvenience. I have just reviewed your email setting and noticed that the email notification is not set properly. You are missing the recipient address and sender name.

    Please fill in the fields properly and let us know if this helps.