Not all data are showing in the notification email

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    naguibihelek
    Asked on February 01, 2016 at 07:34 AM
    Also, I just looked at the email I receive when someone submits their form and they didn't change anything, the email I receive has none of the results. Yet, when I login to look at submissions online, everything is there as it should
  • Profile Image
    Jan
    Answered on February 01, 2016 at 07:53 AM

    I believe you are working with this form (https://form.jotform.com/60098998325268), right?

    The field ids didn't match the field ids in the notification email. It is the reason why most fields in your notification is blank.

    You can try to delete the existing notification and then create a new one in order to apply the changes you made. Creating a new notification will automatically populate all the field ids and field names in the email notification.

    Related guide:
    Setting-Up-Email-Notifications
    Notification-Autoresponder-Email-Details