What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sometime we can't open the file's link. what can we do?

    Asked by Amit   on February 01, 2016 at 09:03 AM
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    JotForm Support

    Answered by david on February 01, 2016 at 11:31 AM

    If you wouldn't mind letting us know which particular file you are having trouble opening, we will be happy to see what the cause may be.  Let us know and we will follow up as soon as we can.