Signatures from Southend office are not shown in submission page

  • WKCompliance
    Asked on February 1, 2016 at 10:19 AM

    Hi 

    We are currently using JotForm in several of our offices. But one is having issues with submitting and completing their forms.

    Firstly we are not receiving any signatures from our Southend office. Why is this and how can we resolve it?

    Secondly when printing their completed form before submitting only the first page comes out printed the rest are all blank pages. Is there anyway to stop this happening?

    Many thanks,

    Rachel 

     

     

    Page URL: https://eu.jotform.com//?formID=53512769384363
  • BJoanna
    Replied on February 1, 2016 at 12:35 PM

    IF I understood you correctly when Southend option is selected on first page of your form, signature is not shown on submission page. I have submitted your form and I was not able to replicate mentioned issue. I have selected Southend option and when I checked submission page of your form my signature was shown. 

    Signatures from Southend office are not shown in submission page Image 1 Screenshot 20

    Also I noticed that you do not have email Notification set inside of your form. If you want to receive submitted data to your email once you form is submitted, than inside of this you can find how to set email Notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    If I did not understood you correctly, please provide us more details about your issue.

    I have moved your other question to separate thread and we will provide you an answer there shortly: http://www.jotform.com/answers/761676