What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I fix the jotform?

    Asked by caseylinda on February 01, 2016 at 11:05 AM

    We are having some trouble with out jot form. Users aren't able to submit. Every time they try they are just getting a "please wait."


    Could you please look at it and decipher the issue!


    Thank you!

    Page URL:

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    JotForm Support

    Answered by Kevin_G on February 01, 2016 at 12:58 PM

    I have tested your form and I was able to submit the form without any problem, I was redirected to your thank you page:

    Are you still having the issue? 

    Please, provide us more details about how to recreate your issue, we will be glad to take other look to your form.