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    The remote server returned an error: (504) Gateway Timeout

    Asked by BluestoneIE on February 01, 2016 at 11:16 AM


    Since today in the morning I'm trying to get submissions but I always get this message in 10-15 seconds when call: 
    HttpWebResponse resp = (HttpWebResponse)req.GetResponse();

    private string baseURL = "https://eu-api.jotform.com/";

    I've setup the timeout to 360000 (6 min) but still bring me this error in 10-15 seconds.

    Any Idea about this time-out?


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    JotForm Support

    Answered by Kevin_G on February 01, 2016 at 01:15 PM

    I'm not sure if the issue is related to the baseURL that you are using.

    However, if you would like to have detailed assistance related to our API, you can send your question to the API team email: api@jotform.com.

    They will provide you detailed assistance.