What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if on the free plan we reached 100 monthly subscriptions?

    Asked by lanayaffe on February 01, 2016 at 11:59 AM

    Would we be charged for additional subscriptions or would there be a blank screen appear?

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    JotForm Support

    Answered by BJoanna on February 01, 2016 at 02:33 PM

    With free account you can receive up to 100 submissions per month. If you reach your monthly limit all forms on your account will be disable. When you open your form "Over quota" message will be shown.

    However before all of your forms are disable, you will receive email from JotForm that you are reaching your monthly limit. 

    When that happens you have two options. 

    You can upgrade you account if you want to increase your submission limit. More about different type of accounts you can find on our Pricing page.

    Or you can wait next month. For free users submission counter is reset to zero at first of each month.

    Hope this will help. Let us know if you need further assistance.