What happens if on the free plan we reached 100 monthly subscriptions?

  • lanayaffe
    Asked on February 1, 2016 at 11:59 AM

    Would we be charged for additional subscriptions or would there be a blank screen appear?

  • BJoanna
    Replied on February 1, 2016 at 2:33 PM

    With free account you can receive up to 100 submissions per month. If you reach your monthly limit all forms on your account will be disable. When you open your form "Over quota" message will be shown.

    What happens if on the free plan we reached 100 monthly subscriptions? Image 1 Screenshot 20

    However before all of your forms are disable, you will receive email from JotForm that you are reaching your monthly limit. 

    When that happens you have two options. 

    You can upgrade you account if you want to increase your submission limit. More about different type of accounts you can find on our Pricing page.

    Or you can wait next month. For free users submission counter is reset to zero at first of each month.

    Hope this will help. Let us know if you need further assistance.