What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Users are receiving incorrect Jotform

    Asked by alldayjunk on February 01, 2016 at 12:26 PM

    I'm having a problem with Jotform. It is sending my Employees (Users) the incorrect Jotform. Instead of allowing them to receive customer forms with Job info, it is sending them a link to sign up to Jotform. Your help is appreciated ASAP as this is hindering our work schedule. Thank you

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    JotForm Support

    Answered by Kevin_G on February 01, 2016 at 02:46 PM

    Could you please provide us the link that you are sharing with your users?

    We will take a look on it.

    Also, you can send the link to your form via email, to do it just follow this guide: http://www.jotform.com/help/303-How-to-Send-a-form-via-email.