How to partially delete submissions from 2015

  • john2177
    Asked on February 1, 2016 at 2:06 PM

    Please can you instruct me on removing more than one submission
    the only other option is to delete all submissions which i don`t want to do.

  • Jeanette JotForm Support
    Replied on February 1, 2016 at 6:05 PM

    Old submissions can be sorted out, then deleted from the submissions view page:

    Simply select your form and go to Submissions:

    How to partially delete submissions from 2015 Image 1 Screenshot 40

    On that page, you can select the range:

    How to partially delete submissions from 2015 Image 2 Screenshot 51

     

    And click on "Delete submissions in time range"

    How to partially delete submissions from 2015 Image 3 Screenshot 62

     

    You can also download a backup copy, here is how:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

     

  • john2177
    Replied on February 2, 2016 at 6:45 AM
    Hi
    As you can see below if i try to delete submissions in time range i get
    the below Help!
    I still cannot download the CSV file for this form

    -------- Forwarded Message --------
    Subject: Re: Fwd: Re: How to partially delete submissions from 2015
    Date: Tue, 2 Feb 2016 11:03:17 +0000
    ...
  • Charlie
    Replied on February 2, 2016 at 10:48 AM

    Unfortunately, if you are replying on this thread using your email client/software and attaching an image, it won't go through our forum.

    To attach the screenshot, please open this thread directly using this link http://www.jotform.com/answers/761771. Upload your screenshot using the "Image Upload" icon.

    How to partially delete submissions from 2015 Image 1 Screenshot 20

    We'll wait for your response.

     

    For the other concern you have regarding CSV, I have opened a separate thread for it. Please refer to this link instead: http://www.jotform.com/answers/762486. We will address that concern on that link.

    Thank you for your understanding.