What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded JotForm Not Appearing on Website

    Asked by delus on February 01, 2016 at 03:01 PM

    Hello,

    The code I have copied to my website is not showing when I view it in a web browser.

    You can see the page at:

    http://mowhip.com/sign-up.html

    I have inserted the code just under the "SIGN UP" text

    The code has always worked on my other website but it is not working on this website.

    Any help or advice would be greatly appreciated.

     

    Delus Johnson

    Page URL:
    http://mowhip.com/sign-up.html

    script embed embed form
  • Profile Image
    JotForm Support

    Answered by jonathan on February 01, 2016 at 08:56 PM

    I was able to see the problem when I checked the embedded form http://www.jotform.us/form/60188079799172 on your website.

    The script embed code you used was wrong/incomplete...

     

     

    it doesn't have the closing <script tag to it...

    I suggest you re-publish the form in the Form Builder and copy the correct script embed code.

    user guide: Adding-a-Form-to-a-Web-Page

    it should be like this

     

    Let us know if issue remains even after correcting. 

     

  • Profile Image

    Answered by delus on February 02, 2016 at 06:20 AM

    Thank you, I placed the closing </script> tag and the form still does not appear.

    This is a responsive website. Will I need special code, such as iframe, to ensure it is displaying correctly?
    Thank you, your help is appreciated.

     

  • Profile Image
    JotForm Support

    Answered by beril on February 02, 2016 at 10:44 AM

    Can you delete the embed code and re-embed with Iframe method?

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    At that time it will work properly.